Effective Date: 09th July, 2025
At Hotplate Hospitality, we are committed to protecting the privacy and personal data of our clients, partners, website visitors, and event participants. This Privacy Policy outlines how we collect, use, store, and protect your information.
1. Information We Collect
We may collect the following types of information when you interact with us, either through our website, email, phone, or during an event:
- Personal Information: Name, email address, phone number, company name, job title, etc.
- Event-related Information: Guest lists, dietary preferences, travel arrangements, etc.
- Technical Data: IP address, browser type, device information, pages visited, time spent on the site, and cookies.
- Communication Data: Emails, messages, and any feedback or inquiries submitted through our contact forms.
2. How We Use Your Information
We use the information collected to:
- Respond to inquiries and provide customer support
- Plan and manage corporate events and experiences
- Send event-related updates, confirmations, and reminders
- Improve our website, services, and customer experiences
- Send promotional content (only if you’ve opted in)\
- Fulfill legal or contractual obligations
3. Sharing Your Information
We do not sell your personal data. We may share your information with:
- Trusted third-party vendors or service providers (e.g., caterers, venues, AV teams)
- Legal or regulatory authorities when required by law
- Marketing platforms (only if you have opted in for promotional content)
All third-party partners are required to protect your data and only use it for the services they provide on our behalf.
4. Data Security
We take appropriate security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure servers, and access control practices.
5. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request corrections to inaccurate information
- Withdraw consent or request deletion of your data (subject to legal requirements)
- Opt out of marketing communications at any time
To exercise these rights, please contact us at:
📧 info@hotplatehospitality.in
6. Cookies & Tracking
Our website uses cookies and similar technologies to enhance user experience, analyze traffic, and personalize content. You can manage cookie preferences through your browser settings.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies before sharing personal data.
8. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Effective Date.” We encourage you to review it periodically.
Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us:
📧 info@hotplatehospitality.in
📞 +91 98990 04121
📍 Office: Ard City, 1557, Housing Board Colony, Wazirabad, Sector 52, Gurugram, Haryana 122003